Undue Industry Influences Health Research -Myassignmenthelp.Com

Question: Discuss About The Undue Industry Influences Health Research? Answer: Introduction Quality: Given the Colesworth scenario customers looks for quality products as they help in reducing the cost and the risk of replacing the faulty goods (Goetsch and Davis 2014). With respect to time, customers expect a timely response. Therefore the preferred channels for generating a response should be prompt. Customers usually balance benefits of the products against its cost. The product is purchased when the benefits out ways cost. Plan for Ensuring Customer Satisfaction in terms of: Quality: To ensure customer satisfaction, in terms of quality of gym and personal fitness equipment, Colesworth must create a long term plan for quality improvement by talking to the clients. Time: For ensuring better timely response it is necessary for setting up an automatic response email and ensuring availability of quick reply option Cost: Colesworth should reduce the cost of its gym and fitness equipment for better customer satisfaction without compromising on the cost factor. Identification Process for the Market Trends of the Products of Colesworth The process adopted by Colesworth in identifying market trends for its products are as follows (Thompson 2015): By keeping track of the industry influencers Through absorbing the up to date trends and research Accessing industry behavior through analytics and digital tools By listening to the customers By keeping a track of the competitors Product Delivery to the Customers within Targeted Quality, Time and Cost The customer Service of Colesworth can ensure effective delivery by responding as fast as possible (Stark 2015). They can also do so by knowing the customers exact needs and wants. The customer service can also fix any existing problem by going extra miles. This will also lend them customers for a lifetime. Monitoring Team Performance The quality and delivery standards of the team can be monitored as follows: By listening to the customers by monitoring their interactions By capturing all the channels for customer feedback By making use of quality monitoring that helps in improving agent skill By ensuring means for continuous improvement of the productivity and performance of the agent By measuring the result and keeping track of the constant evaluation and feedback for measuring and monitoring progress. Monitoring and Evaluation of Own Performance The manager can monitor and evaluate their own performance by the following means: By not being afraid to the delegates Through effective communication By keeping the goals focused and clear By training and developing the employees By embracing telecommuting Learning Opportunities for Performance Improvement The learning opportunities for performance improvement are based on the 5As model which includes: Alignment: Aligning the learning with the strategic goals of business Anticipation: Setting an expectation for improving the performance Alliance: Creating an alliance for learning between the learner and the manager Application: Applying the new learning on an immediate basis Accountability: Holding the learner and the organization accountable for measuring the impact Team Assistance in Overcoming Difficulties Managers can assist team in overcoming their difficulties by adopting the following means: By maintaining proper communication By Ensure maintaining a positive work ambience By acknowledging good work By managing conflict. Communication Skills Used The communication skills that the managers must use include: By setting a context By ensuring the repetition of the messages By creating dialogue and checking whether it is understood By ensuring proper listening Anti-discrimination law Anti-discrimination lawrepresents the law on the peoples right to be equally treated (Lukes and Bangs 2014). As an employee Colesworth need to prevent any kind of bullying, harassment and discrimination taking place in the workplace. Australian Consumer Law This represents a national law that guarantees customer rights while buying any goods or services (Howells and Weatherill 2017). According to this law Colesworth cannot avoid the responsibility of meeting consumer guarantees. Industry Codes of Practice This ensures compliance of the industry with the agreed objectives that helps in benefiting employers, workers and consumers (Stamatakis, Weiler and Ioannidis 2013). Under such constraints, Colesworth needs to promote the best practice, help enhance consumer confidence and improve safety standards. Work, Health Safety This provides a framework for protecting health, safety and welfare of the workers at work (Schaufeli and Taris 2014). Abiding by this, the prime responsibility of the company lies in ensuring the health, wealth and safety of the workers Ethical Principles This provides a framework for analyzing typical ethical dilemmas (Bryman and Bell 2015). The ethical principles of Colesworth represent the ethics that helps in shaping the company as well as its employees. Importance of Public Relations and Product Promotion for Colesworths Public relations are important since it helps inbuilds the credibility of the company through various intermediaries. On the other hand, product promotion helps in delivering the benefits of the products of the company to the customers. References: Bryman, A. and Bell, E., 2015.Business research methods. Oxford University Press, USA. Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Howells, G. and Weatherill, S., 2017.Consumer protection law. Routledge. Lukes, R. and Bangs, J., 2014. A critical analysis of anti-discrimination law and microaggressions in academia.Research in Higher Education Journal,24, p.1. Schaufeli, W.B. and Taris, T.W., 2014. A critical review of the Job Demands-Resources Model: Implications for improving work and health. InBridging occupational, organizational and public health(pp. 43-68). Springer Netherlands. Stamatakis, E., Weiler, R. and Ioannidis, J., 2013. Undue industry influences that distort healthcare research, strategy, expenditure and practice: a review.European journal of clinical investigation,43(5), pp.469-475. Stark, J., 2015. Product lifecycle management. InProduct Lifecycle Management (Volume 1)(pp. 1-29). Springer, Cham. Thompson, W.R., 2015. Worldwide survey of fitness trends for 2016.ACSMs Health Fit J,19(6), pp.9-18.